Organizational support on knowledge sharing: a moderated mediation model of job characteristics and organizational citizenship behavior

被引:50
|
作者
Han, Seung-Hyun [1 ]
Yoon, Dong-Yeol [2 ]
Suh, Boyung [3 ]
Li, Beixi [1 ]
Chae, Chungil [4 ]
机构
[1] Univ Georgia, Coll Educ, Athens, GA 30602 USA
[2] Konkuk Univ, Sch Business Adm, Seoul, South Korea
[3] Southern Illinois Univ, Sch Med, Dept Med Educ, Springfield, IL USA
[4] Penn State Univ, University Pk, PA 16802 USA
关键词
Organizational support; Knowledge sharing; Moderated mediation model; HUMAN-RESOURCE PRACTICES; TRANSFORMATIONAL LEADERSHIP; EMPLOYEE ENGAGEMENT; IN-ROLE; COMMITMENT; PERFORMANCE; MANAGEMENT; EXCHANGE; INTENTION; ROLES;
D O I
10.1108/JKM-03-2018-0213
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
Purpose This paper aims to study the effects of perceived organizational support (POS) on employees' knowledge sharing intention (KSI). More specifically, this study examined whether these effects are moderated by job characteristics (JCs) and are mediated by organizational citizenship behavior (OCB). Design/methodology/approach Data for 426 employees were collected via an online questionnaire from four IT companies in South Korea. Combined effects in the variable set were analyzed using conditional process analyses (Hayes, 2013). Findings The results indicate that POS positively affects OCB and KSI, and that JCs moderate the relationship between POS and OCB. Also, the relationship between POS and KSI is mediated by OCB, and the hypothesized moderated mediation model is confirmed. Originality/value This study is novel in empirically establishing how employees' KSI is affected by POS as an integrative construct bringing together JCs and OCB. This paper intends to fill a methodological gap and nurture future research by adopting conditional process analyses assessing whether JCs moderate the relationship between POS and OCB and mediate the effects of OCB on KSI.
引用
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页码:687 / 704
页数:18
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