Impact of Automated Parcel Stations on E-Commerce's Last-Mile Delivery

被引：0
|
作者：
Wahab, Siti Norida [1 ]
Hye, Mohammad Nazmuzzaman [2 ]
Ramakrishna, Yanamandra [3 ]
机构：
[1] Univ Teknol MARA, Fac Business & Management, Dept Technol & Supply Chain Management Studies, Puncak Alam 42300, Malaysia
[2] Interport Grp, Logist & Supply Chain Dept, MHK Terminal 5th Floor,110 Kazi Nazrul Islam Ave, Dhaka, Bangladesh
[3] Univ City Sharjah, Sch Business, Skyline Univ Coll, Sharjah, U Arab Emirates
来源：
ENVIRONMENT-BEHAVIOUR PROCEEDINGS JOURNAL | 2022年 / 7卷 / 21期
关键词：
Automated parcel station; last-mile delivery; e-commerce; sustainable supply chain management; PERSPECTIVE;
D O I：
暂无
中图分类号：
X [环境科学、安全科学];
学科分类号：
08 ; 0830 ;
摘要：
As technology develops and advances, last-mile delivery is deemed to be a crucial component of online trading. The use of automated parcel stations (APS) sustenance sustainable last-mile delivery among SMEs and e-commerce users. Thus, it is essential to ensure APS is able to increase efficiency, reduce shipping and labour costs as well as offer free, convenient delivery and return processes. This study aims to understand the challenges of APS usage and propose a mitigation strategy for better use of APS in Malaysia towards enhancing last-mile delivery services among SMEs and e-commerce users.
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页数：7
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