Job resourcefulness, job crafting and task performance in a post-COVID-19 context: a diary study on tour and travel frontline employees

被引：1
|
作者：
Rubaca, Ume [1 ]
Khan, Majid [1 ]
机构：
[1] COMSATS Univ, Islamabad, Pakistan
来源：
CAREER DEVELOPMENT INTERNATIONAL | 2024年 / 29卷 / 01期
关键词：
Job resourcefulness; Job crafting; Task performance; SERVICE RECOVERY PERFORMANCE; PROACTIVE PERSONALITY; WORK ENGAGEMENT; AUTHENTIC LEADERSHIP; SATISFACTION; ENVIRONMENT; BURNOUT; MODEL; SELF; CITIZENSHIP;
D O I：
10.1108/CDI-06-2023-0191
中图分类号：
B849 [应用心理学];
学科分类号：
040203 ;
摘要：
PurposeThe study aims to examine whether job resourcefulness affects task performance through job crafting at the within-person level.Design/methodology/approachThe data were collected from employees of the tour and travel firms and their supervisors. Multilevel structural equation modeling (MSEM) was used for analysis due to the repeated data structure, for example, days (n = 900) nested in individuals (n = 180).FindingsResults show a positive association between job resourcefulness and task performance, with the full mediation of job crafting at the within-person level.Originality/valueThe study concludes that variation in job resourcefulness impacts job crafting and task performance at the within-person level.
引用
收藏
页码：127 / 140
页数：14
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