Responsibilization and value conflicts in healthcare co-creation: a public service logic perspective

被引：17

作者：

Skarli, Jim Broch ^{[1
]}

机构：

[1] Inland Norway Univ Appl Sci, Inland Sch Business & Social Sci, Elverum, Norway

来源：

PUBLIC MANAGEMENT REVIEW | 2023年 / 25卷 / 07期

关键词：

Public service logic; responsibilization; value conflicts; value co- destruction; value co- creation; QUALITY-OF-LIFE; FAMILY CAREGIVERS; DOMINANT LOGIC; PATIENT; COPRODUCTION; DESTRUCTION; RESOURCE; MANAGEMENT; PARTICIPATION; EXPERIENCES;

D O I：

10.1080/14719037.2021.2013070

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

Theoretically based on public service logic, this study investigates value co-creation processes at the micro level. It explores the connections between responsibilization, value co-destruction, and value conflicts within a public healthcare context. Focusing on the roles of family carers it reports on a qualitative interview study in Norwegian municipal healthcare services. This study contributes to the service literature by demonstrating how responsibilization can lead to value co-destruction, resulting in conflicts of individual value.

引用

页码：1238 / 1259

页数：22

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