A new hybrid distribution paradigm: Integrating drones in medicines delivery

This paper analyses a new hybrid paradigm resulting from the integration of unmanned aerial vehicles (UAV), commonly referred to as drones, in logistics and distribution processes. This work is motivated by a real application, where the company Connect Robotics, the first drone delivery provider in Portugal, made a partnership with a pharmacy located at a rural region to start implementing the delivery of medicines by drone. The pharmacy receives orders throughout the day and has to deliver in the same day with tight lead-times. The resulting problem is modelled as a Dynamic Parallel Drone Scheduling Vehicle Routing Problem with Lead-Time. A solution method is devised to solve it, thus helping the pharmacist to plan the car and drone delivery routes during the day. The results obtained on real instances revealed that the solution method is effective when compared to the optimal solutions of the static version of the problem, since the dynamic solution only differs, on average, about 7% from the static one. Moreover, some managerial insights about the impact of adding drones to the distribution operation are discussed, namely the economic and environmental impacts with cost savings up to 41% and reduction of monthly CO2 emissions of 310 kg, the use of spare batteries which increase the benefit from 16% to 41%, and same-day versus next-day delivery.