Tell me a story: The effects that narratives exert on meaningful-engagement outcomes in antiphishing training

被引:7
|
作者
Hull, David Michael [1 ]
Schuetz, Sebastian Walter [2 ]
Lowry, Paul Benjamin [3 ]
机构
[1] Univ Texas Tyler, Soules Coll Business, Dept Comp Sci, 3501 Liberty Ln, Tyler, TX 75701 USA
[2] Florida Int Univ, Coll Business, Dept Informat Syst & Business Analyt, 11200 SW 8th St, Miami, FL 33199 USA
[3] Virginia Tech, Pamplin Coll Business, Business Informat Technol Dept, 880 West Campus Dr, Blacksburg, VA 24061 USA
关键词
Anti-phishing security training; Narratives; Experiential outcomes; Instrumental outcomes; Online experiment; Phishing; STRUCTURAL EQUATION MODELS; INFORMATION-SYSTEMS; PHISHING ATTACKS; DATA-COLLECTION; SECURITY; FRAMEWORK; SCIENCE; IMPACT; PERFORMANCE; MOTIVATION;
D O I
10.1016/j.cose.2023.103252
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Antiphishing training is a critical element of an organization's security posture. Yet, its effectiveness is often limited by trainees' perception that it is boring and unengaging, which weakens their attention and thus diminishes learning outcomes. We examine whether antiphishing training that uses narratives- stories-can make training more engaging and improve training outcomes. To that end, we conduct an experiment to compare the effects of a narrative antiphishing training against an existing non-narrative training as well as a no-training control group. Comparing against the control group, we found both train-ing models to be effective. However, com paring the two training models, the experiment showed that the narrative training engenders higher levels of curiosity among trainees and higher levels of phishing-detection self-efficacy and phishing-detection ability. Taken together, these findings show that antiphish-ing training in specific, and perhaps security training in general, can be improved using narratives.(c) 2023 Elsevier Ltd. All rights reserved.
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页数:14
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