The Effect of Physicians' Acknowledgement of Clinical Decision Support Systems Generated Alerts on Patient Diabetes Management in a Primary Care Setting

The purpose of the study is to evaluate whether clinician's acknowledgement and adherence to Clinical Best Practice Advisories (BPA) system's alerts improves the outcome of patients with chronic diabetes. We used deidentified clinical data of elderly (65 or older) diabetes patients with hemoglobin A1C (HbA1C) >= 6.5 that were extracted from the clinical database of a multispecialty outpatient clinic that also provides primary care services. We performed paired ttest to evaluate whether clinician's acknowledgement and adherence to BPA system's alert has any impact on patients' HbA1C management. Our findings showed that the average HbA1C values improved for patients whose alerts were acknowledged by their clinicians. For the group of patients whose BPA alerts were ignored by their clinicians, we found clinicians' acknowledgement and adherence to BPA alerts for chronic diabetes patient management did not have a significant negative effect on improvement in patient outcome.