Reactions towards organizational change: a systematic literature review

被引：40

作者：

Khaw, Khai Wah ^{[1
]}

Alnoor, Alhamzah ^{[1
,2
]}

AL-Abrrow, Hadi ^{[3
]}

Tiberius, Victor ^{[4
]}

Ganesan, Yuvaraj ^{[5
]}

Atshan, Nadia A. ^{[2
]}

机构：

[1] Univ Sains Malaysia, Sch Management, George Town 11800, Malaysia

[2] Southern Tech Univ, Management Tech Coll, Basrah, Iraq

[3] Univ Basrah, Dept Business Adm, Coll Adm & Econ, Basrah, Iraq

[4] Univ Potsdam, Fac Econ & Social Sci, Potsdam, Germany

[5] Univ Sains Malaysia, Grad Sch Business, Gelugor 11700, Penang, Malaysia

来源：

CURRENT PSYCHOLOGY | 2023年 / 42卷 / 22期

关键词：

Reactions to organizational change; Research framework; Research issues; Systematic literature review; EMPLOYEE VOICE BEHAVIOR; TRANSFORMATIONAL LEADERSHIP; SHARED IDENTITY; EXIT; LOYALTY; NEGLECT; IMPACT; PERCEPTIONS; RESISTANCE; MANAGEMENT;

D O I：

10.1007/s12144-022-03070-6

中图分类号：

B84 [心理学];

学科分类号：

04 ; 0402 ;

摘要：

Regardless of the prevalence and value of change initiatives in contemporary organizations, these often face resistance by employees. This resistance is the outcome of change recipients' cognitive and behavioral reactions towards change. To better understand the causes and effects of reactions to change, a holistic view of prior research is needed. Accordingly, we provide a systematic literature review on this topic. We categorize extant research into four major and several subcategories: micro and macro reactions. We analyze the essential characteristics of the emerging field of change reactions along research issues and challenges, benefits of (even negative) reactions, managerial implications, and propose future research opportunities.

引用

页码：19137 / 19160

页数：24

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