How do I remind you? The combined effect of purchase motivation and reminding message content on tourism consumers' verification behavior

被引:6
|
作者
Song, Mengmeng [1 ]
Wang, Yuchen [1 ]
Guo, Rui [1 ]
机构
[1] Hainan Univ, Sch Tourism, Haikou, Peoples R China
关键词
Tourism live-streaming; Purchase motivation; Reminding message; Mental simulation; Verification behavior; MENTAL SIMULATION; INTENTIONS; DESIRES; MODEL; TIME;
D O I
10.1016/j.jhtm.2023.09.009
中图分类号
F [经济];
学科分类号
02 ;
摘要
Field verification of tourism live-streaming products is related to the ultimate conversion of tourism benefits. Therefore, improving the product verification rate is critical for tourism companies focusing on live-stream marketing. Considering the targeted nature of purchasing tourism live-streaming products, a mechanism model is constructed to form consumer verification behavior based on goal-directed behavior theory, analyzing it through two scenario experiments. When tourism consumers purchase tourism products for promotional pur-poses, a near-expired discount message can better stimulate their verification behavior; when tourism consumers purchase tourism products for emotional purposes, a limited-time activity message can better stimulate their verification behavior. "Fear of missing out" (FOMO) partially mediated the above interactive relationship, while mental simulation played a moderating role in the primary effect relationship. This study's results emphasize the mechanism of individual decision-making behavior after tourism live-streaming, providing a reference for the online marketing process for tourism companies.
引用
收藏
页码:133 / 142
页数:10
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