An Infrastructure Management Humanistic Approach for Smart Cities Development, Evolution, and Sustainability

Over the next decades, people will continue moving to urban areas all over the world, increasing infrastructure needs to satisfy economic, environmental, and social demands. The connection between civil urban infrastructure and smart cities is strong due to the common goal of fulfilling public service demands. Infrastructure management contributes to the development, evolution, and sustainability of smart cities. The main problem with traditional approaches to the development, evolution, and sustainability of smart cities is the lack of a holistic, integrated vision of infrastructure management. The main objective of this research is to introduce an infrastructure management humanistic approach with a smart city conceptual model that also considers an educational perspective. A mixed research methodology that combines quantitative and qualitative approaches was used, applying inductive-deductive tools. The paper concludes with the development of an infrastructure management framework for smart cities with five dimensions: (1) Environmental, (2) financial-economic, (3) political-governance, (4) social-people, and (5) technological. Two case studies for the cities of Lima and Piura in Peru illustrate how to incorporate this framework into practice. The research products are relevant because they foster an inclusive better quality of life for all citizens by preserving civil infrastructure systems.