Quality Service Management: A Guide to Improving Business Processes

被引:1
|
作者
Petakovic, Ema [1 ]
机构
[1] Univ Rijeka, Fac Tourism & Hospitality Management, Dept Qual & Controlling, Opatija, Croatia
来源
关键词
D O I
10.20867/thm.29.2.13
中图分类号
F [经济];
学科分类号
02 ;
摘要
引用
收藏
页码:315 / 316
页数:2
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