Knowledge management activities: Conceptual foundations and research issues

Knowledge is a broad concept whose epistemological construct has been debated since the days of the early Greek philosophers. Knowledge was discussed extensively during the Renaissance, became a central area of study during the Scientific Revolution and was applied extensively within organisations throughout the Industrial Revolution. Knowledge became an organisational resource of significant interest, emerging over the past 25 years as a unique field of study called knowledge management (KM). Much of the KM literature addresses matters of practice and application; what is missing is a deep and conceptual analysis of the activities that drive KM processes. This article provides a conceptualisation of KM activities focusing on the underlying foundations of these activities. The result is a rich framework of KM activities that can be used to pursue important research areas involved in studying KM processes, including theory development, areas of overlap and where further research is needed.