Why is my Agent so Slow? Deploying Human-Like Conversational Turn-Taking

被引：0

作者：

Aylett, Matthew P. ^{[1
,2
]}

Szekely, Eva ^{[3
]}

McMillan, Donald ^{[4
]}

Skantze, Gabriel ^{[3
]}

Romeo, Marta ^{[1
]}

Fischer, Joel ^{[5
]}

Cruz, Gisela Reyes ^{[5
]}

机构：

[1] Heriot Watt Univ, Edinburgh, Midlothian, Scotland

[2] CereProc Ltd, Edinburgh, Midlothian, Scotland

[3] KTH Royal Inst Technol, Stockholm, Sweden

[4] Stockholm Univ, Stockholm, Sweden

[5] Univ Nottingham, Nottingham, England

来源：

PROCEEDINGS OF THE 11TH CONFERENCE ON HUMAN-AGENT INTERACTION, HAI 2023 | 2023年

关键词：

social robots; multi-party dialogue; conversational user interfaces;

D O I：

10.1145/3623809.3623976

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

The emphasis on one-to-one speak/wait spoken conversational interaction with intelligent agents leads to long pauses between conversational turns, undermines the flow and naturalness of the interaction, and undermines the user experience. Despite ground breaking advances in the area of generating and understanding natural language with techniques such as LLMs, conversational interaction has remained relatively overlooked. In this workshop we will discuss and review the challenges, recent work and potential impact of improving conversational interaction with artificial systems. We hope to share experiences of poor human/system interaction, best practices with third party tools, and generate design guidance for the community.

引用

页码：490 / 492

页数：3

共 6 条

[1] Turn-taking in Conversational Systems and Human-Robot Interaction: A Review
Skantze, Gabriel
COMPUTER SPEECH AND LANGUAGE, 2021, 67
[2] You Don't Need to Speak, You Need to Listen: Robot Interaction and Human-Like Turn-Taking
Aylett, Matthew P.
Romeo, Marta
PROCEEDINGS OF THE 5TH INTERNATIONAL CONFERENCE ON CONVERSATIONAL USER INTERFACES, CUI 2023, 2023,
[3] Turn-taking Supports Humanlikeness and Communication in Perceptual Crossing Experiments - Toward developing human-like communicable interface devices
Iizuka, Hiroyuki
Marocco, Davide
Ando, Hideyuki
Maeda, Taro
IEEE VIRTUAL REALITY CONFERENCE 2012 PROCEEDINGS, 2012,
[4] Ladderbot-A conversational agent for human-like online laddering interviews
Rietz, Tim
Maedche, Alexander
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES, 2023, 171
[5] Real-Time Multimodal Turn-taking Prediction to Enhance Cooperative Dialogue during Human-Agent Interaction
Bae, Young-Ho
Bennett, Casey C.
2023 32ND IEEE INTERNATIONAL CONFERENCE ON ROBOT AND HUMAN INTERACTIVE COMMUNICATION, RO-MAN, 2023, : 2037 - 2044
[6] "My agent understands me better": Integrating Dynamic Human-like Memory Recall and Consolidation in LLM-Based Agents
Hou, Yuki
Tamoto, Haruki
Miyashita, Homei
EXTENDED ABSTRACTS OF THE 2024 CHI CONFERENCE ON HUMAN FACTORS IN COMPUTING SYSTEMS, CHI 2024, 2024,

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