Organisational and regulatory strategies to combat false news circulation on social media

被引:2
|
作者
Jayawardena, Nirma Sadamali [1 ]
Quach, Sara [2 ]
Thaichon, Park [3 ]
Ross, Mitchell [2 ]
Weaven, Scott [2 ]
Behl, Abhishek [4 ]
机构
[1] O P Jindal Global Univ, Dept Mkt, Sonipat, India
[2] Griffith Univ, Dept Mkt, Gold Coast, Australia
[3] Univ Southern Queensland, Sch Business, Springfield, Australia
[4] Management Dev Inst, Dept Informat Management, Gurgaon, India
关键词
False news; effective strategies; organisational level; regulatory level; scoping review; Arksey and O'Malley framework; FAKE NEWS; BRANDS;
D O I
10.1080/0965254X.2023.2253815
中图分类号
F [经济];
学科分类号
02 ;
摘要
False news has the ability to cause financial harm to organizations by having a negative impact on the consumer purchasing decisions. This paper explores useful organizational and regulatory strategies in response to false news circulated through social media based on five-stage framework for scoping reviews. The purpose of this paper is to advance current knowledge of false news circulation through social media in three distinct ways. It highlights 1) a wide variety of areas in which false news has been examined, emphasising the rising popularity of the topic, 2) the distinct attributes or characteristics that characterise false news and can be utilised to aid consumer detection, 3) a collection of themes that summarise the organisational-level and regulatory-level strategies in responding to false news circulation through social media. This study helps government agencies, marketing agencies, and senior management to explore organizational-level and regulatory-level solutions for responding to social media-based fake news circulation.
引用
收藏
页数:14
相关论文
共 50 条
  • [1] Organisational Crises in the Media: Crisis Response Strategies and News Coverage
    Tam, Lisa
    Huang, Peiyi
    ASIA PACIFIC PUBLIC RELATIONS JOURNAL, 2016, 17 (01): : 78 - 90
  • [2] Strategies to combat medical misinformation on social media
    Trethewey, Samuel P.
    POSTGRADUATE MEDICAL JOURNAL, 2020, 96 (1131) : 4 - 6
  • [3] False News On Social Media: A Data-Driven Survey
    Pierri, Francesco
    Ceri, Stefano
    SIGMOD RECORD, 2019, 48 (02) : 18 - 32
  • [4] An Emotional Analysis of False Information in Social Media and News Articles
    Ghanem, Bilal
    Rosso, Paolo
    Rangel, Francisco
    ACM TRANSACTIONS ON INTERNET TECHNOLOGY, 2020, 20 (02)
  • [5] Social media fatigue and the circulation of fake news: modelling social media fatigue as the mediator of the predictors of fake news sharing behaviour on social media
    Ying, Han
    Gong, Jiankun
    Apuke, Oberiri Destiny
    CURRENT PSYCHOLOGY, 2025,
  • [6] Consultant strategies and Technological affordances: Managing organisational social media
    Stenmark, Dick
    Zaffar, Fahd Omair
    AMCIS 2014 PROCEEDINGS, 2014,
  • [7] Social media governance and strategies to combat online hatespeech in Germany
    Stockmann, Daniela
    Schlosser, Sophia
    Ksatryo, Paxia
    POLICY AND INTERNET, 2023, 15 (04): : 627 - 645
  • [8] COMBINING CROWD AND MACHINE INTELLIGENCE TO DETECT FALSE NEWS ON SOCIAL MEDIA
    Wei, Xuan
    Zhang, Zhu
    Zhang, Mingyue
    Chen, Weiyun
    Zeng, Daniel Dajun
    MIS QUARTERLY, 2022, 46 (02) : 977 - 1008
  • [9] COMBINING CROWD AND MACHINE INTELLIGENCE TO DETECT FALSE NEWS ON SOCIAL MEDIA
    Wei, Xuan
    Zhang, Zhu
    Zhang, Mingyue
    Chen, Weiyun
    Zeng, Daniel Dajun
    MIS Quarterly: Management Information Systems, 2022, 46 (02): : 977 - 1008
  • [10] Evaluating organisational ethics in Spanish news media
    Luengo, Maria
    Macia-Barber, Carlos
    Luis Requejo-Aleman, Jose
    JOURNALISM, 2017, 18 (09) : 1142 - 1162