Investigating antecedents of brand value co-creation behaviors in social media based brand communities

被引:0
|
作者
Wang, Kai-Yu [1 ]
Chih, Wen -Hai [2 ]
Honora, Andreawan [3 ]
Wu, Yu-Ping [4 ]
机构
[1] Brock Univ, Goodman Sch Business, Dept Mkt, Int Business & Strategy, 1812 Sir Isaac Brock Way, St Catharines, ON L2S3A1, Canada
[2] Natl Dong Hwa Univ, Dept Business Adm, 1 Sec 2,Da Hsueh Rd, Hualien 97401, Taiwan
[3] Univ Western Australia, UWA Business Sch, Dept Mkt, 35 Stirling Highway, Perth, WA 6009, Australia
[4] Hubei Univ Econ, Sch Business Adm, 8 Yangqiaohu Rd, Wuhan 430205, Hubei, Peoples R China
关键词
Uses and gratifications theory; Attachment; Brand value co-creation; Social media-based brand community; CUSTOMER CITIZENSHIP BEHAVIOR; VIRTUAL COMMUNITIES; CONTINUANCE INTENTION; CONSUMER ENGAGEMENT; ONLINE COMMUNITIES; SCALE DEVELOPMENT; NETWORKING SITES; COMMON-IDENTITY; USER; GRATIFICATIONS;
D O I
10.1016/j.elerap.2024.101359
中图分类号
F [经济];
学科分类号
02 ;
摘要
Consumers' participation in brand value co-creation has played an important role in brand building since the rise of social media. There is little research that investigates brand value co-creation behaviors and their antecedents in social media-based brand communities (SMBBCs). This research proposes and tests an integrated model of brand value co-creation behaviors on the basis of the uses and gratifications and attachment theories. This study recruited 932 valid brand community members on Weibo, one of the most well-known social media platforms in China. Structural equation modeling was used to test the research model. The research findings confirm that brand community members' motivations positively influence common identity-based and bond-based attachments, which in turn affect knowledge sharing behavior and brand advocacy. This research provides theoretical and practical contributions for SMBBC managers.
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页数:17
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