Perception of students at the Universidad Complutense de Madrid of teaching quality in the pandemic: Evaluation through Docentia-UCM

The evaluation of the impact of the pandemic on the quality of teaching has been carried out using a statistical study of the variability of the students responses to some of the questions used in the online questionnaire used by students in the evaluation of teachers in the Docentia-UCM Program, which allows thousands of responses to be obtained in a little time and which can be stored and used in multiple formats. The questionnaire has been developed for students to evaluate the dimensions of the model related to Planning, Development and Results. Since the survey is sent by email to all students, we cannot consider a probability sample and would have a non-probability sampling frame with a convenience sample in which respondents are self-selected. The distortion of the sample due to self-selection means that the results are limited to the specific framework in which Docentia-UCM is developed, so they cannot be generalized outside the context evaluated. The comparison of means between the two quarters of the 2019-2020 academic year was carried out using ANOVA. The study shows that there are statistically significant differences between the two four-month periods, as well as the indicators that have changed the most since the start of the pandemic. In these indicators, a polarization of the answers has been observed and an evolution of the same to more positive values, highlighting the indicators of accessibility of teachers and the promotion of interest in the subject.