Implementing Smart Sustainable Cities in Saudi Arabia: A Framework for Citizens' Participation towards SAUDI VISION 2030

Cities in Saudi Arabia need to expand rapidly due to the rapidly growing urban population. To develop smart sustainable cities (SSC), human, social, and environmental capital investments must be expanded beyond just focusing on technology. There have been several cities that have adopted smart city labels as recognition of the advantages of smart cities. Many countries acknowledge the value of citizens' involvement in public urban planning and decision making, but it is difficult to evaluate their impact and compare it to other factors. This study aims to develop a citizens' participation framework, identify any additional stakeholder's management measures (SMM) (in addition to the ones previously developed by the authors), and explain the relationship with citizens' participation level (CPL) for driving SSC. Three rounds of the Delphi method were conducted to structure and validate the framework by the decision maker in the field of urban planning and reach a consensus of understanding the drivers of SSC. The study group was limited to 25 participants because this study focuses on the perspective of decision makers toward CP. Mean score (MS) ranking and Kendall Coefficient were used to confirm the importance of these additional stakeholders' management measures. The results suggest three main component structures of the conceptual framework, which are SMM, CPL, and Citizens' Participation Recruitment (CPR), which are all necessary for smart sustainable city outcomes (SSCO) for achieving the Future Sustainable Cities Plan (FSCP) within the context of Vision 2030 and government policy in Saudi Arabia. Using the proposed framework will enable all the stakeholders to gain a deeper understanding of SSC and their complex natures from a conceptual and practical standpoint. The contribution to knowledge of this study is by developing a conceptual framework that can support the implementation of SSC, and by providing an understanding the CPR standards and the involvement of citizens in urban development, which eliminates any debate regarding SSC.