Accidentally Evil: On Questionable Values in Smart Home Co-Design

被引:2
|
作者
Berger, Arne [1 ]
Kurze, Albrecht [2 ]
Bischof, Andreas [2 ]
Benjamin, Jesse Josua [3 ]
Wong, Richmond Y. [4 ]
Merrill, Nick [5 ]
机构
[1] Anhalt Univ Appl Sci, Kothen, Germany
[2] Tech Univ Chemnitz, Chemnitz, Germany
[3] Univ Lancaster, Lancaster, England
[4] Georgia Inst Technol, Atlanta, GA 30332 USA
[5] Univ Calif Berkeley, Berkeley, CA USA
关键词
Participatory Design; User Study Methods; Internet of Things; IoT; Smart Home; Design Methods; Design Tools; Design Process; Ethics; Co-Design; Questionable Concepts;
D O I
10.1145/3544548.3581504
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
An ongoing mystery of HCI is how do well-intentioned designers consistently enable products with unintentionally evil consequences. Using "questionable values" as a lens, we retell and analyze four design scenarios for smart homes that were created by participants with an IoT toolkit we designed. The selected design scenarios reveal practices that violate principles of responsible smart home design. Through our analysis we show (1) how participants explore sensor-driven objectification of the home then leverage data for surveillance, nudging, and control over others; (2) how the dominant technosolutionist narratives of efficiency and productivity ground such questionable values; (3) and how the materiality of mass-produced sensors pre-mediates questionable design scenarios. We discuss how to attend to and utilize questionable values in design: Making space for questionable values will empower design researchers to better "look around corners", anticipating tomorrow's concerns and forestalling the worst of their harms.
引用
收藏
页数:14
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