The Effects of Trust, Perceived Risk, Innovativeness, and Deal Proneness on Consumers' Purchasing Behavior in the Livestreaming Social Commerce Context

被引:2
|
作者
Sun, Xuemei [1 ]
Pelet, Jean-eric [2 ]
Dai, Shiying [3 ]
Ma, Yi [4 ]
机构
[1] Natl Inst Dev Adm, Int Coll, Bangkok 10240, Thailand
[2] IAE Amiens, Dept Informat Syst, F-80000 Amiens, France
[3] Yunnan Minzu Univ, Grad Sch, Kunming 650504, Peoples R China
[4] St Johns Univ, Coll Educ Innovat, Bangkok 10900, Thailand
关键词
decision making process; economic growth; live streaming shopping; online consumer; social commerce; TAM3; TECHNOLOGY ACCEPTANCE MODEL; UNIFIED THEORY; EXTENSION; SALES; EASE;
D O I
10.3390/su152316320
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
Livestreaming shopping platforms have emerged as dynamic and innovative channels for e-commerce, mobile commerce, and social commerce, revolutionizing the way consumers engage with online retail. Drawing upon the Technology Acceptance Model 3 framework, this research seeks to provide a comprehensive understanding of the interplay between perceived risk, trust, innovativeness and deal proneness in shaping consumers' purchasing behavior in the livestreaming social commerce context. A snowball sampling method was applied to collect data from 675 Chinese livestreaming customers in December 2022. A PLS-SEM analysis was used to measure the proposed model. The results confirm that the present model has weak explanatory power except for medium predictive accuracy in explaining consumers' purchasing behavior in the livestreaming social commerce context (R2 = 0.35; Q2 = 0.31). This research contributes to the social commerce literature by extending the Technology Acceptance Model 3 (TAM 3) to the novel domain of the livestreaming social commerce context, offering insights into the unique drivers of consumers' purchasing behavior. It also provides practical implications for platform developers and marketers aiming to enhance consumer experiences and increase sales performance, thereby increasing economic growth.
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页数:14
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