Revolutionizing services with cutting-edge technologies post major exogenous shocks

被引：13
|
作者：
Ameen, Nisreen [1 ]
Viglia, Giampaolo [2 ]
Altinay, Levent [3 ]
机构：
[1] Univ London, Sch Business & Management, Royal Holloway, London, England
[2] Univ Portsmouth, Sch Strategy Mkt & Innovat, Portsmouth, Hampshire, England
[3] Oxford Brookes Univ, Oxford Brookes Business Sch, Oxford, Oxfordshire, England
来源：
SERVICE INDUSTRIES JOURNAL | 2023年 / 43卷 / 3-4期
关键词：
Service; ChatGPT; artificial intelligence; metaverse; virtual influencers; pandemic;
D O I：
10.1080/02642069.2023.2185934
中图分类号：
C93 [管理学];
学科分类号：
12 ; 1201 ; 1202 ; 120202 ;
摘要：
In this editorial, we provide a background on how services have been revolutionized with cutting-edge technologies due to the occurrence of major exogenous shocks. In addition, we provide an overview of the papers published in this special issue. Finally, we suggest new areas for future research on revolutionizing services with cutting-edge technologies post major exogenous shocks. We focus on four main themes for future research namely: (1) new technologies and revolutionized services (2) fit-for-purpose technology-enabled services (3) service resilience and flexibility and (4) academic-industry collaboration.
引用
收藏
页码：125 / 133
页数：9
相关论文
共 50 条
  • [1] Cutting-edge Technologies
    Lu Xuemei
    ChinaOil&Gas, 2021, 28 (05) : 28 - 29
  • [2] Revolutionizing the supply chain: Cutting-edge strategies and technologies for food waste reduction
    Singh, Arpita
    Prasad, Sonal
    Singh, Roshini
    Younis, Kaiser
    Yousuf, Owais
    BIORESOURCE TECHNOLOGY REPORTS, 2025, 29
  • [3] Cutting-Edge Technologies in the Classroom
    Du, Hui
    JOURNAL OF EMERGING TECHNOLOGIES IN ACCOUNTING, 2016, 13 (01) : 119 - 120
  • [4] CUTTING-EDGE TECHNOLOGIES RESHAPE EDUCATION
    Chernyshova, L.
    Sokolova, I
    Zalomova, N.
    12TH INTERNATIONAL CONFERENCE OF EDUCATION, RESEARCH AND INNOVATION (ICERI2019), 2019, : 6870 - 6874
  • [5] Providing an array of cutting-edge technologies
    British Dental Journal, 2017, 223 (6) : 459 - 459
  • [6] Revolutionizing Education: Cutting-Edge Predictive Models for Student Success
    Li, Moyan
    Suyawen
    INTERNATIONAL JOURNAL OF ADVANCED COMPUTER SCIENCE AND APPLICATIONS, 2024, 15 (03) : 400 - 413
  • [7] Editorial: Decoding immunologic complex systems in cancer: the cutting-edge technologies revolutionizing cancer immunology and immunotherapy
    Li, Hu
    Zhang, Jin
    Loh, Yuin Han
    Billadeau, Daniel D.
    FRONTIERS IN IMMUNOLOGY, 2023, 14
  • [8] Sustainable Ecotourism through Cutting-Edge Technologies
    Pavlidis, George
    Solomou, Alexandra
    Stamouli, Spyridoula
    Papavassiliou, Vassilis
    Kritsis, Kosmas
    Kiourt, Chairi
    Sevetlidis, Vasileios
    Karetsos, George
    Trigas, Panayiotis
    Kougioumoutzis, Konstantinos
    Goula, Katerina
    Proutsos, Nikolaos
    Pistikos, George
    Theodoridis, Yannis
    Galanopoulos, Emmanouil
    Paraskevas, Nikolaos
    Foskolou, Ursula
    Papadopoulos, Michael
    SUSTAINABILITY, 2022, 14 (02)
  • [9] Liver support strategies: cutting-edge technologies
    Benjamin Struecker
    Nathanael Raschzok
    Igor M. Sauer
    Nature Reviews Gastroenterology & Hepatology, 2014, 11 : 166 - 176
  • [10] Redundancy: The measurement crossing cutting-edge technologies
    Rocchi, Paolo
    INFORMATICS IN CONTROL, AUTOMATION AND ROBOTICS II, 2007, : 11 - 16
12345