The Impact of Topological Structure, Product Category, and Online Reviews on Co-Purchase: A Network Perspective

被引:0
|
作者
Gao, Hongming [1 ]
机构
[1] Guangzhou Univ, Sch Management, Guangzhou 510006, Peoples R China
关键词
co-purchase network; eWOM; topological structure; product category; online reviews; ERGM; WORD-OF-MOUTH; RECOMMENDATION NETWORKS; CONSUMER REVIEWS; INFORMATION; SALES; DISTRIBUTIONS; DIVERSITY; PATTERNS; SYSTEMS;
D O I
10.3390/jtaer18010028
中图分类号
F [经济];
学科分类号
02 ;
摘要
Understanding the relationships within product co-purchasing is crucial for designing effective cross-selling and recommendation systems in e-commerce. While researchers often detect co-purchase rules based on product attributes, this study explores the influence of consumer behavior preferences and electronic word-of-mouth (eWOM) on co-purchase formation by analyzing the topological network structure of products. Data were collected from a major Chinese e-retailer and analyzed using an exponential random graph model (ERGM) to identify the factors affecting the formation of follow-up purchases between products: the role of topological structure, product category, and online product reviews. The results showed that the co-purchase network was a sparse small-world network, with a product degree of centrality that positively impacted its sales volume within the network, suggesting a concentration effect. Cross-category purchases significantly contribute to the formation of co-purchase relationships, with a differential homophily effect. Positive ratings and review volumes were found to be key factors impacting this co-purchase formation. In addition, a higher inconsistency of positive ratings among products decreases the likelihood of co-purchase. These findings contribute to the literature on eWOM and electronic networks, and have valuable implications for e-commerce managers.
引用
收藏
页码:548 / 570
页数:23
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