Pet attachment, experiential satisfaction and experiential loyalty in medical tourism for pets

被引：8

作者：

Wu, Hung-Che ^{[1
]}

Chang, Ya-Yuan ^{[1
]}

机构：

[1] Ming Chuan Univ, Dept Hospitality Management, Taoyuan, Taiwan

来源：

TOURISM RECREATION RESEARCH | 2023年 / 48卷 / 02期

关键词：

France; pet attachment; experiential satisfaction; experiential loyalty; owners; PLACE ATTACHMENT; MODELS;

D O I：

10.1080/02508281.2021.1901205

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This study aims to examine the relationships between the dimensions of pet attachment, experiential satisfaction and the dimensions of experiential loyalty. The data used in this study were based on a convenience sample of 425 owners who had an act of travel of bringing their pets from their home country to France for medical treatment in one of the largest and most diverse small animal referral hospitals in France, indicating that the proposed model fitted the data. The results indicate (a) positive effects of pet identity, pet dependence, pet social bonding and experiential involvement on experiential satisfaction; and (b) a positive effect of experiential satisfaction on experiential commitment, experiential trust and experiential word-of-mouth, respectively.

引用

页码：159 / 172

页数：14

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