Factors influencing student satisfaction and intention to stay in the hospitality and tourism program

被引：1

作者：

Bae, Jung-in Stephanie ^{[1
]}

Park, Haeik ^{[2
]}

Kim, Tony J. ^{[3
]}

机构：

[1] East Carolina Univ, Sch Hospitality Leadership, Coll Business, Mailstop 180 Rivers West 309, Greenville, NC 27858 USA

[2] Purdue Univ Ft Wayne, Dept Hospitality & Tourism Management, Doermer Sch Business, Ft Wayne, IN USA

[3] James Madison Univ, Hart Sch Hospitality Sport & Recreat Management, Coll Business, Harrisonburg, VA 22807 USA

来源：

JOURNAL OF TEACHING IN TRAVEL & TOURISM | 2023年 / 23卷 / 02期

关键词：

Satisfaction; intention to stay; hospitality and tourism program; undergraduate students; HIGHER-EDUCATION; BEHAVIORAL INTENTIONS; SERVICE QUALITY; RETENTION; MODEL; COMMITMENT; MOTIVATION; CURRICULUM; PERFORMANCE; DROPOUTS;

D O I：

10.1080/15313220.2022.2076767

中图分类号：

G40 [教育学];

学科分类号：

040101 ; 120403 ;

摘要：

This study aimed to study factors affecting hospitality and tourism student satisfaction and their intention to stay in the program. A model with nine factors was proposed and tested. The results showed that curriculum, hospitality & tourism degree commitment, student life, self-efficacy, and goals positively affect undergraduate student satisfaction with the program whereas curriculum, hospitality & tourism degree commitment, student life, and financial support affect their intention to stay in the program. This study also tested all hypothesized relationships to see if those relationships differ between underclassmen and upperclassmen. Implications for hospitality and tourism educators and administrators are provided.

引用

页码：130 / 158

页数：29

共 50 条

[41] Accessibility and Tourist Satisfaction-Influencing Factors for Tourism in Dobrogea, Romania
Dumitrascu, Alina Viorica
Teodorescu, Camelia
Cioclu, Alexandra
SUSTAINABILITY, 2023, 15 (09)
[42] Customers' intention to use virtual reality in tourism: a comprehensive analysis of influencing factors
Sinha, Neena
Dhingra, Sanjay
Sehrawat, Ritu
Jain, Varnika
Himanshu
TOURISM REVIEW, 2025, 80 (03) : 742 - 766
[43] Motivation factors, satisfaction and return intention towards dark tourism sites in Malaysia
Khamis, M. K. F.
Shariff, F. M.
HERITAGE, CULTURE AND SOCIETY: RESEARCH AGENDA AND BEST PRACTICES IN THE HOSPITALITY AND TOURISM INDUSTRY, 2016, : 121 - 124
[44] Hospitality and tourism management student satisfaction with their majors and career readiness amid the COVID-19 pandemic
Hong, Chanmi
Soifer, Inna
Lee, Harold
Choi, Eun-Kyong
Ruetzler, Tanya
JOURNAL OF HOSPITALITY LEISURE SPORT & TOURISM EDUCATION, 2023, 32
[45] Academic satisfaction with hospitality and tourism education in Macao: the influence of active learning, academic motivation, and student engagement
Chau, Salott
Cheung, Catherine
ASIA PACIFIC JOURNAL OF EDUCATION, 2018, 38 (04) : 473 - 487
[46] Analysis of Factors Influencing the Student's Interests to Participate in Entrepreneurial Student Program
Mulyadi, Hari
Tarmedi, Eded
Ruslandi, Gugun
PROCEEDINGS OF THE 2016 GLOBAL CONFERENCE ON BUSINESS, MANAGEMENT AND ENTREPRENEURSHIP, 2016, 15 : 694 - 699
[47] Factors influencing satisfaction and revisit intention among international exchange students in Malaysia
Chelliah, Shankar
Khan, Mohammad Jamal
Krishnan, Thilagavathy
Kamarulzaman, Muhammad Erzat Bin Md
Goh, Ning Ee
JOURNAL OF INTERNATIONAL EDUCATION IN BUSINESS, 2019, 12 (01) : 111 - 130
[48] Factors Influencing Rote Student's Intention to Use WBL: Thailand Study
Lertlum, Watcharawalee
Papasratorn, Borworn
PROCEEDINGS OF WORLD ACADEMY OF SCIENCE, ENGINEERING AND TECHNOLOGY, VOL 10, 2005, 10 : 105 - 110
[49] CUSTOMER SATISFACTION AS AN INDICATOR OF SERVICE QUALITY IN TOURISM AND HOSPITALITY
Stranjancevic, Ana
Bulatovic, Iva
INTERNATIONAL JOURNAL FOR QUALITY RESEARCH, 2015, 9 (04) : 689 - 703
[50] Employee satisfaction during the pandemic in the tourism and hospitality industries
Stamolampros, Panagiotis
Dousios, Dimitrios
CURRENT ISSUES IN TOURISM, 2024, 27 (22) : 3643 - 3657

← 1 2 3 4 5 →