Psychological contract breach and affective organizational commitment in small-sized hotels

被引：5

作者：

Ampofo, Emmanuel Twumasi ^{[1
]}

Ameza-Xemalordzo, Enya Besa ^{[2
]}

Ampofo, Caroline ^{[3
]}

Nkrumah, Seth ^{[4
]}

机构：

[1] Kwame Nkrumah Univ Sci & Technol, Sch Business, Dept Human Resources & Org Dev, Kumasi, Ghana

[2] Kwame Nkrumah Univ Sci & Technol, Coll Humanities & Social Sci, Sch Business, Dept Mkt & Corp Strategy, Kumasi, Ghana

[3] Univ Ghana, Dept Org & Human Resources Management, Legon, Ghana

[4] Kwame Nkrumah Univ Sci & Technol, Coll Humanities & Social Sci, Sch Business, Dept Supply Chain & Informat Syst, Kumasi, Ghana

来源：

ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH | 2023年 / 34卷 / 03期

关键词：

Affective organizational commitment; career satisfaction; job satisfaction; psychological contract breach; work engagement; SOCIAL-EXCHANGE THEORY; CAREER SATISFACTION; WORK ENGAGEMENT; NORMATIVE COMMITMENT; JOB-SATISFACTION; EMPLOYEES; HOSPITALITY; PERFORMANCE; EMBEDDEDNESS; CONTINUANCE;

D O I：

10.1080/13032917.2022.2039254

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Our paper develops and tests a research model that proposes that job satisfaction (JSAT), career satisfaction (CSAT) and work engagement (WENG) mediate the effect of psychological contract breach (PCB) on affective organizational commitment (AOC). Data were collected from small-sized hotel employees who occupy frontline positions in three waves in four cities in Ghana. The hypothesized linkages were assessed via structural equation modelling. The empirical data confirmed all the hypothesized relationships. Specifically, PCB had a negative impact on AOC. Additionally, JSAT, CSAT and WENG mediated the effect of PCB on AOC. Discussion of implications of the findings are included in the paper.

引用

页码：359 / 372

页数：14

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