The impact of wine tasters' expectations on wine quality ratings and willingness-to-pay
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作者:
Masset, Philippe
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Univ Appl Sci & Arts Western Switzerland, EHL Hospitality Business Sch, HES SO, Route Cojonnex 18, CH-1000 Lausanne, SwitzerlandUniv Appl Sci & Arts Western Switzerland, EHL Hospitality Business Sch, HES SO, Route Cojonnex 18, CH-1000 Lausanne, Switzerland
Masset, Philippe
[1
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Raub, Steffen
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Univ Appl Sci & Arts Western Switzerland, EHL Hospitality Business Sch, HES SO, Route Cojonnex 18, CH-1000 Lausanne, SwitzerlandUniv Appl Sci & Arts Western Switzerland, EHL Hospitality Business Sch, HES SO, Route Cojonnex 18, CH-1000 Lausanne, Switzerland
Raub, Steffen
[1
]
机构:
[1] Univ Appl Sci & Arts Western Switzerland, EHL Hospitality Business Sch, HES SO, Route Cojonnex 18, CH-1000 Lausanne, Switzerland
Is it possible to exploit cognitive biases so that a non-professional taster prefers one wine to several other absolutely identical wines? To address this question, three complementary experiments were carried out. Each time, five wines were tasted blind in a tasting laboratory by 24 to 34 tasters. Converging evidence from the experiments shows that participants were not capable of identifying that some of the wines they were tasting were absolutely identical. Moreover, the results show that by providing information about the wines' ratings, prices, or reputation, tasters' expectations can be modified, and, as a result, their evaluations of the wines can be altered. Specifically, we show that it is possible to modify the ranking between different wines and to get tasters to prefer a wine over other absolutely identical wines. Finally, a surprising finding was that experienced tasters express stronger opinions and adapt their evaluations more strongly after being given manipulative information on the wines they taste.
机构:
Australian Wine Res Inst, Glen Osmond, SA 5064, Australia
Cooperat Res Ctr Viticulture, Glen Osmond, SA 5064, AustraliaAustralian Wine Res Inst, Glen Osmond, SA 5064, Australia
Gawel, R.
Godden, P. W.
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Australian Wine Res Inst, Glen Osmond, SA 5064, AustraliaAustralian Wine Res Inst, Glen Osmond, SA 5064, Australia
机构:
Tsinghua Univ, Sch Social Sci, Dept Psychol, Beijing 100084, Peoples R ChinaTsinghua Univ, Sch Social Sci, Dept Psychol, Beijing 100084, Peoples R China
An, Jun
Spence, Charles
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Univ Oxford, Dept Expt Psychol, Crossmodal Res Lab, Oxford, EnglandTsinghua Univ, Sch Social Sci, Dept Psychol, Beijing 100084, Peoples R China
机构:
KEDGE Business Sch, Bordeaux Campus,680 Cours Liberat, F-33405 Talence, FranceKEDGE Business Sch, Bordeaux Campus,680 Cours Liberat, F-33405 Talence, France
Gergaud, Olivier
Ginsburgh, Victor
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Univ Libre Bruxelles, ECARES, 50 Ave F Roosevelt, B-1050 Brussels, Belgium
Catholic Univ Louvain, CORE, 50 Ave F Roosevelt, B-1050 Brussels, BelgiumKEDGE Business Sch, Bordeaux Campus,680 Cours Liberat, F-33405 Talence, France
Ginsburgh, Victor
Moreno-Ternero, Juan D.
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Univ Pablo de Olavide, Dept Econ, Carretera Utrera,Km 1, Seville 41013, SpainKEDGE Business Sch, Bordeaux Campus,680 Cours Liberat, F-33405 Talence, France