Development and Validation of a Measuring Instrument for the Improvement of University Guidance and Tutoring

Guidance and tutoring in university has become relevant in the last decade, associated with various issues. However, many of the actions undertaken by universities do not meet the needs of our students. Therefore, we consider it necessary to know the perception, use and satisfaction that university students have about the tutoring they receive, raising as an objective of this work the design of a tool with which to achieve this end. In the construction of this tool, different phases have been followed: (i) a review of previous works from which ideas for the design of the instrument are taken, (ii) a validation of its content with the collaboration of experts in the field and (iii) a administration of the designed scale to a representative sample, whose analysis has allowed to verify the validity of the construct as well as its reliability. As a final result, a questionnaire with forty items distributed in four dimensions is constructed: socio-demographic profile of the students, knowledge of the students about the Tutorial Action Plan, use and knowledge of the students about academic tutoring and attitude/satisfaction of the students about academic tutoring. As a conclusion, we point out the need to promote the participation of students and enhance communication with tutors, as they are key to achieve better results.