Impact of industry 4.0 on supply chain in made to order industries

This study explores the disruption that Industry 4.0 has on the supply chain of industries and organizations operating in custom-made or made-to-order products and services. While most industries focus on reducing costs via effective processes and employing efficiency-enhancing tools in production, not many organizations focus on the supply chain and its impact on it using Cyber-Physical Systems (CPS) and the use of real-time connection and computation and tools of Industry 4.0 in order to create value across their supply chain ecosystem. To understand this, the authors have used a case study-based design of an Indian made-to-order (custom-made) industrial organization and its logistic partners who together comprise a total supply chain ecosystem. The authors have attempted to find the challenges, opportunities, and recommendations for made-to-order in integrating Industry 4.0 tools into their process.