Optimal online channel configuration for a Manufacturer under price and lead time-sensitive demand

被引:0
|
作者
Rofin, T. M. [1 ]
Alathur, Sreejith [2 ]
机构
[1] Natl Inst Ind Engn NITIE, Mumbai 400087, Maharashtra, India
[2] Indian Inst Management Kozhikode, Calicut 673570, Kerala, India
关键词
Online retailing; Game theory; Dual-channel supply chain; Direct online channel; Agency Channel; The E-tailer; SUPPLY-CHAIN; CUSTOMER SATISFACTION; WHOLESALE PRICE; E-COMMERCE; SERVICE; COORDINATION; RETAILER; STRATEGY; QUALITY; DECISION;
D O I
10.1057/s41272-023-00440-y
中图分类号
F8 [财政、金融];
学科分类号
0202 ;
摘要
The purpose of this paper is to model and compare the performance of online dual-channel supply chain configurations comprising of a Manufacturer and an E-tailer and to identify the optimal configuration under the assumption that demand is both price and lead time sensitive. The study considers two distinct online dual-channel formats, viz. (i) E-tailer-direct online channel (DOC) of the Manufacturer and (ii) E-tailer and an Agency Channel (e-marketplace) of the Manufacturer. The competition between the channels has been modelled with the help of game theory and optimal decisions of the channel members were derived from equilibrium analysis. Further, a numerical analysis was carried out to quantify the optimal decisions and to derive the managerial insights. The study finds that E-tailer-DOC configuration is beneficial for the Manufacturers compared to E-tailer-Agency Channel configuration in the case of products for which customers' price sensitivity is higher than the lead time sensitivity. However, the Manufacturer is gainful by choosing E-tailer-Agency Channel configuration over E-tailer-DOC configuration in the case of products having higher lead time sensitivity.
引用
收藏
页码:121 / 139
页数:19
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