Improving brand performance through environmental reputation: The roles of ethical behaviorand brand satisfaction

被引:11
|
作者
Opoku, Robert A. [1 ,3 ,4 ]
Adomako, Samuel [2 ,3 ]
Tran, Mai Dong [3 ]
机构
[1] Donald Sch Business Sci & Technol, Red Deer Polytech, 100 Coll Blvd, Red Deer, AB 455, Canada
[2] Univ Birmingham, Birmingham Business Sch, Birmingham, Warwickshire, England
[3] Univ Econ Ho Chi Minh City, Sch Int Business & Mkt, Ho Chi Minh, Vietnam
[4] Donald Sch Business Sci & Technol, Red Deer Polytech, 100 Coll Blvd, Red Deer, AB T4N 5H5, Canada
关键词
Brand performance; Environmental reputation; Ethical behavior; Brand satisfaction; Ghana; Signaling theory; Natural resource -based view; CORPORATE SOCIAL-RESPONSIBILITY; RESOURCE-BASED VIEW; SIGNALING THEORY; CUSTOMER LOYALTY; EDUCATIONAL CREDENTIALS; EMPIRICAL-EXAMINATION; STRATEGIC MANAGEMENT; PERCEIVED VALUE; PRICE PREMIUM; SERVICE FIRM;
D O I
10.1016/j.indmarman.2022.11.011
中图分类号
F [经济];
学科分类号
02 ;
摘要
Although previous research has shown the benefits of corporate reputation, few studies have directly investigated the effects of environmental reputation in the context of branding. Using insights from signaling and resource -based view theories, we investigate the impact of environmental reputation on brand performance through the mediating mechanism of brand satisfaction. In addition, we examine the moderating impact of ethical behavior on this relationship. Using time-lagged data from 211 industrial buyers from pharmaceutical firms in Ghana, the empirical results show that (1) environmental reputation significantly influences brand satisfaction, (2) ethical behavior moderates the relationship between environmental reputation and brand satisfaction, and (3) brand satisfaction mediates the relationship between environmental reputation and brand performance. The findings contribute to our understanding of environmental reputation's role in B2B branding. Theoretical and practical implications are discussed.
引用
收藏
页码:165 / 177
页数:13
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