How Quickly Does Your Company Respond to E-mail?

被引:0
|
作者
Matt Beer
郑秋帆
机构
关键词
How Quickly Does Your Company Respond to E-mail;
D O I
暂无
中图分类号
H315 [写作、修辞];
学科分类号
050201 ;
摘要
本文一反常态,开头不设主题句。依次公布的却是一项调查的结果,加州的Brightware公司对美国的100家大公司对用户的e-mail咨询所作答复的速度作了一次调查。调查的结果被曝光。 用此间的话说, 这是一次“新闻曝光”。被调查的公司的工作效率及其对客户的态度昭然若揭! 调查者把调查获得的情况分成3类: a/Swift-E(迅捷型) b/Tard-E(迟缓型) c/Snub-E(怠慢型) “几家欢喜几家愁”,这是被曝光的公司写真。公司的不同表态读来非常有趣: 具有嘲讽意味的是·Brightware公司的客户无一属于“迅捷型”。 因此,就“顺理成章”地出现了这样一个问题: So then. why put out the survey? 其言外之意是,自己揭自己之短,何苦?公司的回答很好,有大家风范: The survey is being put out there in the interest of the companies and theconsumers.
引用
收藏
页码:14 / 15
页数:2
相关论文
共 50 条
  • [1] ARE YOU CONTROLLING YOUR E-MAIL? OR IS YOUR E-MAIL CONTROLLING YOU?
    Eldridge, John
    [J]. 6TH INTERNATIONAL CONFERENCE OF EDUCATION, RESEARCH AND INNOVATION (ICERI 2013), 2013, : 3912 - 3919
  • [2] How should orthopaedic surgeons respond to unsolicited e-mail?
    Wakelin, S
    Oliver, CW
    [J]. JOURNAL OF BONE AND JOINT SURGERY-BRITISH VOLUME, 2001, 83B (04): : 482 - 485
  • [3] How should orthopaedic surgeons respond to unsolicited e-mail?
    Sherry, E
    [J]. JOURNAL OF BONE AND JOINT SURGERY-BRITISH VOLUME, 2001, 83B (08): : 1208 - 1208
  • [4] Enter your e-mail address: How German Internet users manage their e-mail addresses
    Utz, S
    [J]. CYBERPSYCHOLOGY & BEHAVIOR, 2004, 7 (02): : 241 - 246
  • [6] Your e-mail is obsolete
    Nadeau, M
    [J]. BYTE, 1997, 22 (02): : 66 - &
  • [7] Tracking your e-mail
    Paulson, LD
    [J]. COMPUTER, 2001, 34 (07) : 19 - 20
  • [8] Securing your e-mail
    McCandless, M
    [J]. IEEE INTELLIGENT SYSTEMS & THEIR APPLICATIONS, 1998, 13 (05): : 2 - 5
  • [9] Spam e-mail: How Malaysian e-mail users deal with it?
    Bujang, Yanti Rosmunie
    Hussin, Husnayati
    [J]. World Academy of Science, Engineering and Technology, 2010, 43 : 1007 - 1013
  • [10] SYNCHRONIZE YOUR E-MAIL DIRECTORIES
    THE, L
    [J]. DATAMATION, 1993, 39 (22): : 61 - +