How Quickly Does Your Company Respond to E-mail?

被引：0
|
作者：
Matt Beer
郑秋帆
机构：
来源：
当代外语研究 | 1999年 / 10期
关键词：
How Quickly Does Your Company Respond to E-mail;
D O I：
暂无
中图分类号：
H315 [写作、修辞];
学科分类号：
050201 ;
摘要：
本文一反常态,开头不设主题句。依次公布的却是一项调查的结果,加州的Brightware公司对美国的100家大公司对用户的e-mail咨询所作答复的速度作了一次调查。调查的结果被曝光。 用此间的话说, 这是一次“新闻曝光”。被调查的公司的工作效率及其对客户的态度昭然若揭！ 调查者把调查获得的情况分成3类: a/Swift-E(迅捷型) b/Tard-E(迟缓型) c/Snub-E(怠慢型) “几家欢喜几家愁”,这是被曝光的公司写真。公司的不同表态读来非常有趣: 具有嘲讽意味的是·Brightware公司的客户无一属于“迅捷型”。 因此,就“顺理成章”地出现了这样一个问题: So then. why put out the survey? 其言外之意是,自己揭自己之短,何苦?公司的回答很好,有大家风范: The survey is being put out there in the interest of the companies and theconsumers.
引用
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页码：14 / 15
页数：2
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