Opportunities and Challenges of the Collective Decision-Making Process in the Public Sector: A Case Study in the Graduate Education of UFMG

Research objective: Analyze the opportunities and challenges provided by the collegiate decision-making process in the public sector; specifically, in the graduate courses of UFMG. Theoretical framework: A reflection was made on the evolution of public administration in Brazil and the collective decision- making process. Methodology: A case study of a mixed approach was produced based on documentary analysis and semi-structured interviews. Results: The results indicate a decision-making centrality in the collegiates of the graduate programs where the coordinator's power varies according to the course. The processes are unique in each program; however, the debate was highlighted in all programs as essential for decision-making. This decision-making model was considered one of the best because it is democratic, transparent, and legitimate. However, there are certain prerequisites, such as participant diversity and efficient coordination. Originality: This article broadens the understanding of power dynamics in public policies, identifying governance improvement opportunities. The analysis of collective decision-making processes, although scarcely explored, is essential for the construction of equitable, inclusive, and democratic societies. Theoretical and practical contributions: This study is expected to serve as a foundation for the construction of a reference for participatory decision-making processes, fostering their adoption and making the already implemented processes more effective and inclusive.