[1] McMaster Univ, Dept Pathol & Mol Med, Hamilton, ON, Canada
[2] Inst Qual Management Healthcare, Toronto, ON, Canada
[3] Royal Coll Pathologists, Australasia Qual Assurance Programs, Sydney, Australia
[4] London Hlth Sci Ctr, London, ON, Canada
[5] St Josephs Hlth Care, London, ON, Canada