ROBOTICS: A USER'S PERSPECTIVE.

Aggressive application of robotics, along with other actions, has had a dramatic impact on Chrysler's quality and productivity performance. From 1980 to 1985, our quality, as measured by the number of quality defects per 100 vehicles reported by our dealerships, improved by 42 percent. Quality and productivity go hand-in-hand. Improved quality brought dramatic improvements in productivity. These quality and productivity gains came through careful planning and using the four M's of manufacturing - manpower, methods, materials, and machinery. Using robots has been a big factor in attaining these results.