Measuring processes for profit

被引:0
|
作者
Cartwright, Graham [1 ]
Hogg, Bill [2 ]
机构
[1] MRA International, Wantage, United Kingdom
[2] Clyde Bonding Company Limited, Glasgow, United Kingdom
来源
TQM Magazine | 1996年 / 8卷 / 01期
关键词
Codes (standards) - Computational methods - Job analysis - Job satisfaction - Performance - Professional aspects - Quality control - Societies and institutions;
D O I
10.1108/09544789610107234
中图分类号
学科分类号
摘要
Presents a structured and radically new approach to SPC. Applied to measure any process within an organization. A hierarchy of charts creates ownership of the process, which ultimately measures success against World-class standards. Adopted successfully by teams, vastly reduces the time to solve problems. In practice, showing over 30 per cent improvement in performance. Replaces the traditional approach to chart selection. Uses a filter process to define a simpler and more reliable method. Creates an opportunity to set realistic targets continually against process performance. Provides an ideal and effective technique to improving business performance through teamwork.
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页码:26 / 30
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