共 50 条
- [4] Customer control of IN services INTELLIGENT NETWORKS AND INTELLIGENCE IN NETWORKS, 1997, : 62 - 70
- [5] CUSTOMER RELATIONSHIP MANAGEMENT IN SERVICES HRADECKE EKONOMICKE DNY 2007, II: EKONOMICKY RUST A ROZVOJ REGIONU. ECONOMIC GROWTH AND DEVELOPMENT IN THE REGION, 2007, : 355 - 358
- [8] Customer services : A case in point Journal of the Institute of Telecommunications Professionals, 2018, 12