Regulatory method for importance of customers' requirements based on Kano model

被引:0
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作者
Hou, Zhi [1 ]
Chen, Shi-Ping [1 ]
机构
[1] Dept. of Industrial Eng., Chongqing Inst. of Technol., Chongqing 400050, China
关键词
Importance of customer requirements - Kano models - Lighters - Product attributes - Professional evaluation - Questionnaires;
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页码:1785 / 1789
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