MEASUREMENT OF COMPUTER USER SATISFACTION.

被引：10

作者：

Pearson, Sammy W.

Bailey, James E.

机构：

来源：

Performance Evaluation Review | 1980年 / 9卷 / 01期

关键词：

D O I：

10.1145/1041872.1041881

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This paper presents the development and evaluation of a questionnaire designed to quantitatively measure computer user satisfaction. The administration, scoring, and interpretation of the questionnaire are also addressed.

引用

页码：59 / 68

共 50 条

[1] Satisfaction.
Haneveld, Johan Klein
[J]. TIJDSCHRIFT VOOR DIERGENEESKUNDE, 2010, 135 (07)
[2] Time, Task, and Satisfaction. From Synderesis to Results Measurement
Mercado, Juan Andres
[J]. REVISTA EMPRESA Y HUMANISMO, 2022, 25 (01) : 111 - 141
[3] MEASUREMENT OF STRESS TO GAUGE USER SATISFACTION WITH FEATURES OF THE COMPUTER-INTERFACE
MULLINS, PM
TREU, S
[J]. BEHAVIOUR & INFORMATION TECHNOLOGY, 1991, 10 (04) : 325 - 343
[4] Keith Richards: Satisfaction.
Jansen, L
[J]. LIBRARY JOURNAL, 2004, 129 (05) : 79 - 79
[5] User structure, user behaviour, and user satisfaction. How to conduct qualitative user studies in University Libraries - the example of Graz (Austria)
Reichmann, G
[J]. NFD INFORMATION-WISSENSCHAFT UND PRAXIS, 2001, 52 (07): : 393 - 400
[6] Desire, work and satisfaction.
Rivera, V
[J]. ABSTRACTS OF PAPERS OF THE AMERICAN CHEMICAL SOCIETY, 2002, 223 : U316 - U316
[7] THE MEASUREMENT OF USER INFORMATION SATISFACTION
IVES, B
OLSON, MH
BAROUDI, JJ
[J]. COMMUNICATIONS OF THE ACM, 1983, 26 (10) : 785 - 793
[8] User satisfaction: Measurement and interpretation
Harris, J
Westerby, M
Hill, T
Sellers, T
Hutchinson, A
[J]. JOURNAL OF FAMILY PLANNING AND REPRODUCTIVE HEALTH CARE, 2001, 27 (01): : 41 - 45
[9] ChE job satisfaction. Good, but
[J]. 1600, (89):
[10] Mentoring in medicine: Keys to satisfaction.
Ramanan, RA
Phillips, RS
Davis, RB
Silen, W
Reede, JY
[J]. JOURNAL OF GENERAL INTERNAL MEDICINE, 2000, 15 : 42 - 43

← 1 2 3 4 5 →