TOTAL QUALITY IN A METALLURGICAL LAB.

被引:0
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作者
Chambat, F. [1 ]
机构
[1] Cegedur-Pechiney, Issoire, Fr, Cegedur-Pechiney, Issoire, Fr
来源
Wire Industry | 1987年 / 54卷 / 647期
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摘要
The Cegedur-Pechiney laboratory provides testing facilities and technical assistance for various production sites within the Group. Having previously established normal quality assurance procedures within the laboratory, it was decided to offer a more cost-effective and technically improved service by introducing 'total quality. ' Costs and customer reactions to the laboratory's work were subjected to scrutiny and a schedule established for 'total quality'.
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页码:676 / 678
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