The relationships among service quality, customer satisfaction, customer value, and behavior intention -- an empirical analysis of education extension

被引：0
|
作者：
Ling-Lang, Tang [1 ]
Wen-Ying, Chiu [1 ]
Chia-Ping, Chiu [1 ]
机构：
[1] College of Management, Yuan Ze University, 135 Yuan-Tung Rd, Chung-Li, Taoyuan County 32003, Taiwan
来源：
Journal of Quality | 2012年 / 19卷 / 04期
关键词：
Customer satisfaction;
D O I：
10.6220/joq.2012.19(4).02
中图分类号：
学科分类号：
摘要：
引用
收藏
页码：325 / 337
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