Adopting TQM approach to achieve customer satisfaction: A flour milling company case study

被引：26
|
作者：
机构：
[1] Kristianto, Yohanes
[2] Ajmal, Mian M.
[3] Sandhu, Maqsood
来源：
Kristianto, Y. | 1600年 / Emerald Group Publishing Ltd.卷 / 24期
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D O I：
10.1108/17542731211191203
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