Web-based distance education learning environments in graduate software engineering

The Software Engineering Research Network (SERN) has experimented with methods for delivering graduate software engineering courses at a distance. This paper describes our experiences with course redesign and delivery using the web, distance instruction, evaluating student learning environments, and technology tools and requirements. The methods used to prepare courses for distance delivery are described. Several technological tools to facilitate computer-mediated communication, WebCT, electronic mail, a list server, and NetMeeting, were used. Observations about workload requirements for teaching, support, instructional design, and maintenance are described for the benefit of faculty members who are interested in moving towards distance delivery methods. The evaluation methods used to understand the distance learning environments experienced by graduate students are outlined and explained. An analysis and report on the data and information collected from students and instructors is presented and discussed. Finally, recommendations are made for future research and practice with distance learning environments in graduate education.