Demystifying the benefits and risks of Lean service innovation: a banking case study

被引：0
|
作者：
Gong, Yiwei [1 ]
Janssen, Marijn [2 ]
机构：
[1] School of Information Management, Wuhan University, Wuhan, China
[2] Delft University of Technology, Delft, Netherlands
来源：
Journal of Systems and Information Technology | 2015年 / 17卷 / 04期
关键词：
D O I：
10.1108/JSIT-03-2015-0019
中图分类号：
学科分类号：
摘要：
引用
收藏
页码：364 / 380
相关论文
共 50 条
  • [1] Building an integrated service innovation Model: A case study of Investment Banking
    Chen, Te Fu
    [J]. ECONOMICS, TRADE AND DEVELOPMENT, 2011, 7 : 49 - 53
  • [2] Assessing the Business Benefits of Service Oriented Architecture: A Case Study in The Banking Sector
    Angelopoulou, Evangelia
    [J]. PROCEEDINGS OF THE 8TH EUROPEAN CONFERENCE ON IS MANAGEMENT AND EVALUATION (ECIME 2014), 2014, : 10 - 19
  • [3] Social Media Service Innovation in South African Retail Banking: A Case Study
    Masuabi, Francis M.
    Erasmus, Louwrence D.
    [J]. PORTLAND INTERNATIONAL CONFERENCE ON MANAGEMENT OF ENGINEERING AND TECHNOLOGY (PICMET 2016): TECHNOLOGY MANAGEMENT FOR SOCIAL INNOVATION, 2016, : 1859 - 1866
  • [4] Lean Service Innovation
    Ojasalo, Jukka
    Ojasalo, Katri
    [J]. SERVICE SCIENCE, 2018, 10 (01) : 25 - 39
  • [5] The Use of Lean Principles in IT Service Innovation: Insights from an Explorative Case Study
    Gong, Yiwei
    Janssen, Marijn
    [J]. DIGITAL SERVICES AND INFORMATION INTELLIGENCE, 2014, 445 : 58 - 69
  • [6] Lean Management in the Banking Industry: A Case Study
    Grozdic, V.
    Demko-Rihter, J.
    Benkovic, S.
    [J]. INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING AND MANAGEMENT, 2023, 14 (04): : 336 - 348
  • [7] Service Composition for Everyone: A Study of Risks and Benefits
    Namoun, Abdallah
    Wajid, Usman
    Mehandjiev, Nikolay
    [J]. SERVICE-ORIENTED COMPUTING: ICSOC/SERVICE WAVE 2009 WORKSHOPS, 2010, 6275 : 550 - 559
  • [8] Innovation Green Banking in Banking Service (Electronic Banking)
    Susanto, Resi Juariah
    [J]. PROCEEDINGS OF THE INTERNATIONAL CONFERENCE ON ECONOMICS AND BANKING 2015, 2015, 5 : 169 - 172
  • [9] Course innovation: Benefits and risks
    HainesYoung, R
    [J]. EVALUATING TEACHER QUALITY IN HIGHER EDUCATION, 1996, : 80 - 82
  • [10] Study on Effects of Innovation on Banking Performance: A Case of Kenya's Banking Sector
    Nyanchama, Ombongi Priscilla
    Long, Wei
    [J]. PROCEEDINGS OF THE 14TH INTERNATIONAL CONFERENCE ON INNOVATION AND MANAGEMENT, VOLS I & II, 2017, : 308 - 313
12345