Customer service reliability promise/compensation method

被引:0
|
作者
Yan, Chao [1 ]
Guo, Yongji [1 ]
Cheng, Lin [1 ]
机构
[1] Tsinghua Univ., Beijing 100084, China
关键词
Compensation method - Economic evaluation - Reliability promise;
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学科分类号
摘要
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页码:11 / 14
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