The validity of quality practices on performance of outsourced professional housing services

被引:0
|
作者
Lam, Terence Y.M. [1 ]
机构
[1] Department of the Built Environment, Faculty of Science and Technology, Anglia Ruskin University, Chelmsford, United Kingdom
来源
TQM Magazine | 2007年 / 19卷 / 06期
关键词
D O I
10.1108/09544780710828430
中图分类号
学科分类号
摘要
引用
收藏
页码:590 / 603
相关论文
共 50 条
  • [1] The impact of management measures on performance of outsourced professional housing maintenance services
    Lam, Terence
    [J]. PROPERTY MANAGEMENT, 2008, 26 (02) : 112 - +
  • [2] Quality Models for Outsourced Business Services
    Jamwal, Vikram
    Meda, Hema
    [J]. 2012 THIRD INTERNATIONAL CONFERENCE ON SERVICES IN EMERGING MARKETS (ICSEM), 2012, : 92 - 100
  • [3] Service quality in outsourced facility maintenance services
    Rasila, Heidi Marja
    Gersberg, Nils Florian
    [J]. JOURNAL OF CORPORATE REAL ESTATE, 2007, 9 (01) : 39 - +
  • [4] Procuring professional housing maintenance services
    Lam, Terence Y. M.
    [J]. FACILITIES, 2008, 26 (1-2) : 33 - +
  • [5] Toward Secure Outsourced Middlebox Services: Practices, Challenges, and Beyond
    Wang, Cong
    Yuan, Xingliang
    Cui, Yong
    Ren, Kui
    [J]. IEEE NETWORK, 2018, 32 (01): : 166 - 171
  • [6] On the quality of outsourced interpreting services in criminal courts in Spain
    Vigier-Moreno, Francisco J.
    [J]. BABEL-REVUE INTERNATIONALE DE LA TRADUCTION-INTERNATIONAL JOURNAL OF TRANSLATION, 2020, 66 (02): : 208 - 225
  • [7] A STUDY OF QUALITY INDICATORS OF OUTSOURCED SERVICES IN A PUBLIC ORGANIZATION
    Gouvea, Maria Aparecida
    Pinto, Ricardo Lopes
    Oliveira, Braulio
    [J]. REVISTA GESTAO ORGANIZACIONAL, 2013, 6 (04): : 34 - 53
  • [8] Contracting outsourced services with collaborative key performance indicators
    Akkermans, Henk
    Van Oppen, Willem
    Wynstra, Finn
    Voss, Chris
    [J]. JOURNAL OF OPERATIONS MANAGEMENT, 2019, 65 (01) : 22 - 47
  • [9] PERFORMANCE INDICATORS IN THE MONITORING OF OUTSOURCED PUBLIC HEALTH SERVICES
    Sanchez-Solino, A.
    Sanchez-Solino, O.
    [J]. VALUE IN HEALTH, 2018, 21 : S89 - S89
  • [10] MEASURING THE QUALITY OF PROFESSIONAL SERVICES
    HAYWOODFARMER, J
    STUART, FI
    [J]. MANAGEMENT OF SERVICE OPERATIONS: PROCEEDINGS OF THE OPERATIONS MANAGEMENT ASSOCIATION ANNUAL INTERNATIONAL CONFERENCE, 1988, : 207 - 220