共 50 条
- [1] Will Satisfied On-line Customers Purchase Again? The Role and Influences of Habit [J]. INTERNATIONAL CONFERENCE ON E-COMMERCE AND CONTEMPORARY ECONOMIC DEVELOPMENT (ECED 2014), 2014, : 261 - 270
- [9] The Contribution of Personalization to Customers' Loyalty Across the Bank Industry in Sweden [J]. SOCIAL SCIENCE AND HUMANITY, PT ONE, 2011, 5 : 382 - 386
- [10] Hospitality industry customer service: Taking western customers from satisfied to delighted [J]. 2006 International Symposium on Hospitality Management and Business Information, Proceedings, 2006, : 185 - 190