Shop floor key performance indicators in automotive organizations

The selection of optimal key performance indicators is a central process step for organizations and companies world-wide. Within this research paper the authors identify the appropriate key performance indicators (KPI) pool for automotive organizations from a large pool of KPIs recommended from literature reviews and quality standards. The authors perform a systematization analysis comprising three steps. First recurrences within previous research are analyzed and documented, followed by a systematization of KPIs based on three perspectives (3W). Finally, the authors analyze the frequency of occurrences. Throughout this filtering process the authors reach a pool of optimal KPIs which is ten times smaller compared to the initial pool. The research remains open for further analysis in order to establish if the number of remaining KPIs is the appropriate one or if it must be reduced through further selection methods.