Collaborating to reduce content gaps in discovery: What publishers, discovery service providers, and libraries can do to close the gaps

IEEE has partnered with discovery service providers and libraries to improve content-related processes and workflows to aid better discoverability and ultimately usage. IEEE has been working with four major discovery service providers to identify content gaps between the IEEE Xplore platform, discovery service indexes, and select library discovery service interfaces. This study will illustrate content gaps, causes, and how IEEE, discovery service providers, and libraries are collaborating to reduce these gaps and adopt best practices for feeding, ingesting, and exposing publisher content in discovery services. © Julie Zhu and Jalyn Kelley.