Service quality parameters for social media-based government-to-citizen services

被引:0
|
作者
Singh, Sukhwinder [1 ]
Gupta, Anuj Kumar [2 ]
Chanana, Lovneesh [3 ]
机构
[1] IKG Punjab Technical University, Kapurthala, India
[2] Chandigarh Group of Colleges, Mohali, India
[3] SAP India Private Limited, Bengaluru, India
关键词
723 Computer Software; Data Handling and Applications - 723.2 Data Processing and Image Processing;
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学科分类号
摘要
Quality of service
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页码:193 / 206
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