Assessing the Impacts of Crowdshipping Using Public Transport: A Case Study in a Middle-Sized Greek City

Crowdsourced deliveries or crowdshipping is identified in recent literature as an emerging urban freight transport solution, aiming at reducing delivery costs, congestion, and environmental impacts. By leveraging the pervasive use of mobile technology, crowdshipping is an emerging solution of the sharing economy in the transport domain, as parcels are delivered by commuters rather than corporations. The objective of this research is to evaluate the impacts of crowdshipping through alternative scenarios that consider various levels of demand and adoption by public transport users who act as crowdshippers, based on a case study example in the city of Volos, Greece. This is achieved through the establishment of a tailored evaluation framework and a city-scale urban freight traffic microsimulation model. Results show that crowdshipping has the potential to mitigate last-mile delivery impacts and effectively contribute to improving the system's performance.