EBT-CBTA in Aviation Training: The Turkish Airlines Case Study

One of the most crucial components of workforce planning in Human Resources Management (HRM) is ensuring that employees have the appropriate skills and competencies to accomplish their jobs. The expansion of low-cost and traditional carriers has expanded the traditional passenger-carrying services' reach, breadth, depth, and frequency. Because of the rising demand for highly skilled specialists in intelligent human systems, airline recruiters are under increasing pressure to discover novel methods to attract and communicate with potential applicants. The research project's purpose was to incorporate Competency-Based Training and Assessment (CBTA) into implementing, training, and managing intelligent human system integration for airline employees worldwide. The research team conducted a theoretical examination of the CBTA framework in the USA and Turkey and identified areas of interest in aviation training. Moreover, it advocated integrating the CBTA framework using Artificial Intelligence (AI) across worldwide aviation networks. During the development of the global CBTA framework, the authors analyzed the controlling elements and trends in the aviation industry to provide a global strategy for managing Human Systems Integration (HSI) change. Marques et al. (2023) proposed that aviation universities should prioritize quality over quantity, provide opportunities for continuing education, and encourage learning beyond the ab initio basic knowledge requirements (e.g., quality performance-based training pilot hours incorporating immersive technologies like Artificial Intelligence-AI or/and Simulated Air Traffic Control Environment-SATCE). Demand is affected by organizational culture, opposition to technological progress, and employment regulations. Purdue's SATT approach synthesizes the Lean Six Sigma (L6) strategy and the CBTA framework as an alternative to the commonly utilized method in many countries, which improves organizational change management. Turkish airlines' training case study, implementing Threat Error Management with Purdue SATT CBTA orientation, offers a global approach to cost-practical quality training. The outcomes of this parallel case study project suggest that, in addition to utilizing the suggested Lean Six Sigma Recruitment / CBTA procedure, the aviation industry should reevaluate its organizational culture and implement an integrated CBTA-AI strategy.